In the unlikely event that you receive an item significantly different than described in the listing we will happily refund with our 30 day money back guarantee. The item must be returned in original, unopened packaging. The products must be sent back with a tracking number before any refunds are processed.
We do not refund for change of mind or incorrect purchase.
LIGHT BULBS – As Light Bulbs are a consumable item we do not warrant Light Bulbs.
LEADS – Our Warranty Period for Leads is a 3 month Manufacturers Warranty.
DIFFUSERS – Our Warranty Period for Diffusers is a 1 year Manufacturers Warranty.
SALT & SELENITE PRODUCTS – As each of the lamps is a natural product they are never identical and will not match the website pictures exactly.